Privacy notice

What we collect

When you send an inquiry, we collect your name, your business name, your email address, the type of support you are looking for, your description of the business challenge, and your desired timing if you share it.

When you take the Business Checkup, we collect the answers you choose, along with your business name, the kind of business it is, roughly how many people work in it, your website or social link if you share one, your name and your email address.

When you request a consultation, we collect the time you chose, any note you add for Mariam, and the record of your consultation as it moves from request to confirmed. We also record the consent choices you make and when you made them. Please do not include sensitive personal, health or financial information.

How we use it

We use what you share to prepare your Business Snapshot, to arrange and hold your consultation, and to respond to you. We do not add you to marketing lists, and we do not sell your information or share it with anyone else.

Consultations and AI meeting notes

An AI meeting assistant may capture notes and a transcript of a consultation. This is entirely optional and only happens with your explicit consent, given in advance — and we will confirm it verbally with you at the start of the call. Notes are reviewed by Mariam and are never used to make decisions on your behalf. You can decline or withdraw your consent at any time, before or during the meeting, and the consultation goes ahead either way. If you bring other people to the call, they will be asked too.

Service providers

We use trusted providers to host this website and its database, and an email delivery provider to send your snapshot and your consultation emails. Once we connect them, a calendar provider and a video-meeting provider will be used to arrange and hold your consultation, and an AI meeting assistant may be used for notes with your consent. Each of them processes information only on our behalf and only for these purposes.

How it is stored

Everything is stored in a managed cloud database. Access is restricted to the business owner, and none of it is readable through this website. Private links to your snapshot or your consultation are unguessable, so please keep them to yourself rather than sharing them. A consultation link stops working thirty days after the consultation date.

How long we keep it

Checkup answers, consultation records and inquiries that do not lead to work together are deleted within twelve months. Where we work together, we keep what is needed for that engagement and our business records. You can ask us to delete anything sooner.

Deletion on request

You can ask us to delete your answers, your request and your contact details at any time by emailing hello@stillcareservices.com.

Questions

StillCare Business Solutions is a brand of StillCare Services LLC. For any question about this notice, email hello@stillcareservices.com.